Contacts

1. More detailed information on usage and servicing of payment cards you may get by calling:

the Client’s Support Service:
(0-44) 467-74-66

the Bank’s Information Centre:
0-800-500-546

2. If you have lost a card or it was stolen, immediately inform:

the JSB Kyivska Rus by calling:
(0-44) 467-64-95
0-800-500-546

the UkrCard Processing Centre by calling:
(0-44) 494-25-91 (twenty-four-hour)

3. In case of card loss abroad, you may turn to the Information Support Centre of MasterCard payment system in the USA by calling:

1-636-722-7111 and tell the operator your full name, date of birth, home address, full number of a card and name of the issuing bank.